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Communication

Emotional Intelligence: What It Is and How to Enhance It

The science and practical applications of emotional intelligence, with actionable strategies for personal well-being and workplace effectiveness.

60 min (flexible 30–90)
In-Person & Virtual
Vancouver, BC

About this Talk

Enhance your emotional intelligence

From a young age, we are taught how to read, write, and do arithmetic, but many of us are not explicitly taught the critical skills of emotional intelligence—the ability to understand, acknowledge, and respond to our own and others’ emotions. Without this ability, we are limited in achieving our goals, optimizing productivity, and fostering workplace cohesion.

In this session, Dr. Christina Robillard provides a foundational overview of emotional intelligence, exploring what it is and why it is so important. Attendees will be equipped with practical strategies to observe and regulate their own emotions, and to effectively validate and de-escalate others’ emotions, ultimately promoting wellness intelligence and efficacy in their lives.

Quick Facts

Duration

60 min (flexible 30–90)

Ideal For

All employees, leaders, HR teams

Format

In-Person & Virtual

Approach

Evidence-based, actionable tools

LEARNING OUTCOMES

What your team will learn

Attendees leave with practical, evidence-based skills they can apply immediately.

1
Define emotional intelligence

Understand what emotional intelligence is and be able to describe it clearly to others in your organization.

2
Recognize its importance

See the importance of emotional intelligence for personal well-being and workplace effectiveness, and how it drives results.

3
Enhance your own EQ

Apply practical strategies to enhance your own emotional intelligence in everyday work and personal situations.

4
Respond to others empathetically

Respond effectively and empathetically to others' emotions, improving collaboration and reducing conflict.

SESSION BREAKDOWN

What the talk covers

01

The Science of Emotional Intelligence

Explore what emotional intelligence is, how it develops, and why it plays a critical role in personal well-being and professional effectiveness.

02

Self-Awareness and Self-Regulation

Learn to observe and describe your own emotions accurately. Develop techniques for regulating emotional responses in high-pressure situations.

03

Empathy and Social Skills

Build skills for validating, de-escalating, and responding effectively to others' emotions. Enhance collaboration and reduce workplace conflict.

Dr. Christina Robillard

Your Speaker

Dr. Christina Robillard

M.Sc. & Ph.D.

Dr. Christina Robillard is a clinical psychologist in-training, researcher, and speaker specializing in mental health and emotion regulation. Drawing on extensive experience in both clinical and academic settings, she helps audiences understand and apply evidence-based strategies to regulate emotions, communicate effectively, collaborate with others, and build resilience and emotional well-being.

Dr. Christina Robillard earned both her Master of Science and PhD in Clinical Psychology from the University of Victoria and completed her doctoral residency within Fraser Health Authority, where she received specialized training in the assessment and treatment of a broad range of mental health concerns across outpatient and inpatient settings. She currently provides supervised psychological assessments, interventions, consultation, and program evaluation services in the community. Dr. Robillard’s research examines the psychological mechanisms that contribute to high-risk behaviours such as substance use, self-injury, and disordered eating. She has a particular interest in the roles of emotion dysregulation, self-criticism, and impulsivity, and her work has been recognized through numerous federal scholarships and prestigious awards, including the IODE War Memorial Scholarship. She has also contributed to peer-reviewed journals, academic book chapters for publishers such as Oxford University Press and Academic Press, and mental health publications. As an educator and speaker, she has delivered more than 40 presentations at national and international conferences and has been invited to lecture at the University of Victoria, Simon Fraser University, and McGill University. She has also presented to corporate audiences, non-profits, and high school students, and developed and taught an original undergraduate course on mental health and well-being. Outside of work, Dr. Robillard enjoys reading, playing guitar, and exploring the natural beauty of British Columbia.

Client Testimonials

Christina's talk was very engaging and really insightful. It was great how she was able to break down the concept of Emotional Intelligence for us and to guide us on how to best regulate our own emotions and help others regulate their emotions. I am excited to put into practice the concepts she covered. Christina was great at sharing real world examples, and I appreciated that she shared her own experiences and got our group to participate too. We hope to have her back for a part 2 session!

Vanessa Tammaro

Manager, Talent Acquisition, PSL Group

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