Understand cross-cultural principles
Learn the core concepts that shape communication across different cultural contexts.
Develop skills for effective cross-cultural communication, building trust, empathy, and inclusive workplace relationships.
About this Talk
In this fast-paced and globalized world, effective cross-cultural communication is essential for building trust, fostering collaboration, and maintaining an inclusive workplace. But what does it really take to connect across cultures in a meaningful way?
Guilherme Toledo’s talk explores how understanding one’s own cultural profile can enhance communication and create an environment where everyone feels heard and valued. Attendees will gain practical insights into recognizing diverse perspectives and adapting their communication style. This session equips professionals with the strategies needed to navigate cultural differences with confidence and empathy, strengthening both individual and organizational success.
LEARNING OUTCOMES
Attendees leave with practical, evidence-based skills they can apply immediately.
Learn the core concepts that shape communication across different cultural contexts.
Recognize your own cultural profile and how it may influence communication style and collaboration.
Discuss the impact of cultural profiles and behavioral styles on trust and collaboration.
Practice strategies for communicating effectively across diverse profiles and preferences.
SESSION BREAKDOWN
The session begins with an overview of how culture shapes expectations, workplace behaviour, and the way people send and receive messages.
Participants reflect on their own communication preferences and how these influence trust, collaboration, and misunderstanding.
This section provides practical strategies for navigating differences with more empathy, clarity, and confidence.
Your Speaker
M.A., MBA, CMC.
Guilherme (Gui) Toledo is an Industrial Organizational professional, executive coach, and workplace culture expert with more than eight years of experience in HR strategy and organizational development. Recognized as one of Vancouver’s Top 15 Coaches, he helps organizations strengthen culture, communication, and employee experience across diverse teams.
Gui holds a Master of Arts in Industrial and Organizational Psychology from Adler University and an MBA in International Business and Foreign Trade from FMU in Brazil. His experience has been shaped by working and studying both in Canada and internationally, giving him a broad perspective on people development, organizational change, and cross-cultural collaboration. He supports organizations in navigating the realities of modern workplace culture, with particular focus on communication, collaboration, and employee satisfaction across diverse teams. Fluent in English, Portuguese, and Spanish, Gui helps teams move beyond language alone to better understand cultural profiles, bridge differences, and build stronger relationships that support engagement and performance. His presentations are especially valuable for organizations working across geographies, identities, and communication styles. Known for bringing warmth, insight, and practical application to his sessions, Gui helps leaders and teams better understand themselves, one another, and the conditions that allow people to thrive at work. In his spare time, he enjoys learning new languages, playing piano, travelling, and continuing to grow through self-development.
KEEP EXPLORING
Let’s discuss your needs and find the perfect fit to bring wellness to your team.
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